Bear Technologies®: offers extended helpdesk hours of operation. Help desk hours are from 7 a.m. to 7 p.m. Central Time Monday thru Friday. For help desk assistance call support directly at 469-342-2000.
"Providing live business hour technical support for all of our continental US customers, and extended support for our international customers allows us to provide better service and extend the value of our Managed Services offering," said Yogi Yeager, President of Bear Technologies®. "Extended hours will allow us to provide faster response times and resolutions, especially in the morning hours."
Bear Technologies® additionally provides 24x7 support to our customers with an on-call engineer available during non-business hours. The system provides a one hour response time, anytime, day or night to handle off-hour needs.